Your information, handled with care.

This Privacy Policy explains what information Galaxy Landscaping (“Galaxy,” “we,” “us”) collects when you use our website, book a service, or communicate with us, how we use and protect it, and the choices you have. By using our site or booking a service, you agree to this policy. It works alongside our Terms of Service & Disclaimers.

• Contact details — name, service and billing address, email, and phone number.
• Property & service details — your property address and characteristics (including measurements estimated from aerial/property data), the services you request, gate codes, pet and access notes, and job history and photos.
• Payment information — handled by our PCI-compliant payment processor. We do not store full card numbers on our own systems; we keep only a secure token and limited details (e.g., card brand and last four) needed for billing.
• Communications — messages, calls, texts and emails you exchange with us, and your marketing preferences.
• Website & device data — basic technical data such as IP address, browser/device type, and usage collected through cookies and similar technologies to operate and improve the site.

• Provide, schedule, and complete your services and manage your account and portal.
• Process payments, deposits, installments, and any balances or credits.
• Send you service messages — confirmations, receipts, scheduling, crew-arrival notices, and account or payment matters.
• Send you marketing (offers, seasonal reminders, news) only if you opt in.
• Provide customer support and respond to your questions and requests.
• Improve our services, website, routing, and operations, and keep records for quality and disputes.
• Comply with law and enforce our Terms.

• Service texts: when you book, you agree we may text you about your service — confirmations, scheduling, crew arrival, and account or payment matters.
• Marketing texts are sent only if you opt in, and opting in is never a condition of purchase. Message frequency varies; message and data rates may apply.
• Reply STOP to unsubscribe at any time, or HELP for help.
• We do not sell or share your mobile phone number or your text-message consent with third parties or affiliates for their own marketing. Any sharing of phone numbers with service providers is solely to help us deliver messages and run our own service — never for others to market to you.

We send promotional emails only if you opt in. You can unsubscribe at any time using the link in any marketing email. Opting out of marketing does not stop essential service emails about a booking you’ve made.

Our site uses cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; turning some off may affect how the site works.

• Service providers & partners — payment processing, scheduling, messaging, mapping, hosting, and qualified subcontractors who help perform services — each only with the information needed to do their job.
• Legal & safety — when required by law, to enforce our Terms, or to protect the rights, property or safety of Galaxy, our customers, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
• We do not sell your personal information, and we do not share it for third-party marketing.

We keep your information for as long as your account is active and as needed to provide services, comply with legal, tax and accounting obligations, resolve disputes, and enforce our agreements. When it’s no longer needed, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical and physical safeguards — including encryption in transit for sensitive data and restricted employee access — to protect your information. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security, but we work hard to protect your data.

You can review or update your contact and payment information in your portal, opt out of marketing at any time, and ask us to access, correct, or delete personal information we hold about you. To make a request, contact us using the details below; we’ll respond as required by applicable law.

Our site and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we’ll delete it.

We may update this policy from time to time; the current version is always posted here. Questions or requests? Call (267) 799-3327 or email contact@galaxylandscaping.com.