RETURN AND EXCHANGE POLICY
Last Updated: 3/24/2023
Thank you for shopping at https://galaxylandscaping.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Galaxy Landscaping Located at 15 Exeter Ct. Holland, PA 18966, Pennsylvania, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://galaxylandscaping.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the Physical Stores can’t be returned.
All Items are eligible for return exempt the products that are: Where a product has been custom supplied, the eligibility for return is dependent on the conditions of the order from the supplier of said product.
You are always required to ship back the items by following the shipping instruction:
We will advise where shipping is required.
REFUND POLICY
In order to be eligible for a refund, you have to return the goods within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
- Product must be returned in its original packaging
- Product wasn't used or damaged
- Product must have the receipt or proof of purchase
Aside from these conditions there are items that can be returned but are not refundable as stated in the following:
If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.
Subscription Refunds
Subscription Refunds are not possible if the services have already been completed. Where a refund is requested and the service not completed, we have the right to complete the service and deny the refund. Or we will cancel the scheduled service and provide the refund after communication and agreement with all parties.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: contact@galaxylandscaping.com
Contact Form URL: https://galaxylandscaping.com/contact
Phone Number: +1 267-799-3327
After we receive your product or we have agreed to refund where a service has not been performed, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. If the payment was made thru bank the following information are needed to be provided:
Full Name & Address & Bank Transfer Details As Per Your Bank.
You will be updated for their Return Status through their EMAIL, PHONE, and SMS provided that all contact information is recorded to us.